USA AUTHORIZED RETAILER. Only Original Gowns Get your dress with Layaway. Call Us 864-263-4371
Customer Service:
864-263-4371
Se Habla Espanol
FREE GROUND SHIPPING
ON ORDERS OF $250 OR MORE
PLUS Free Garment Bag

dresses@pageantdesigns.com

  PAGEANTDESIGNS.COM
PageantDesigns.com is a division of Dimitra Designs, a full service bridal and special occasion salon serving Upstate South Carolina since 1994. Dimitra Designs is well-known for having a largest selection of bridal gowns, bridesmaid dresses, mother-of-the-wedding dresses, flower girls dresses, tuxedos, shoes and wedding accessories, special occasion dresses such prom, pageant and quinceanera.

There is not sales tax for out of state sales and we offer ground free shipping within the continental U.S.


RETURN / EXCHANGE POLICY
ALL SALES ARE FINAL because they are specially ordered for you, our customer. As a specialty retail dress salon, we do not issue refunds, do not accept returns, exchanges (see below for exceptions), and/or cancellations in our physical location; this policy extends to our internet customers as well.

Your purchase (a dress and/or any other item) is made by a manufacturer; it is specially ordered and not custom made. Since your purchases are specially ordered in the style, size and color of your choice, we cannot return it to the manufacturer. If you have any questions, call us at 1-864-263-4371 or e-mail us at:
For Wedding, Bridesmaids, Flower Girls, etc.:
dresses@pageantdesigns.com
For Pagent: dresses@pageantdesigns.com


INSPECTION
We carefully inspect each item that is shipped from our store, to make sure that it is the style, size, and color that you ordered, free of any damage or defect. dresses@pageantdesigns.com

We will accept your return or exchange if we sent you the wrong item, (right item will be mailed immediately), your order is shipped to the wrong address, or when we are unable to redeliver your dress in time for your event. However, you must notify us within 3 business days of receiving your purchase. We will issue a return authorization number that will allow you to return to us, at your expense, the purchased item in its original package and in its original condition. Exchanges are subject to item availability. We will exchange only sale items and orders paid for by check or money order. Please Note: Any returns or exchanges postmarked after 3 business days of your receipt date, and/or missing a return authorization number will be returned to you at your shipping expense.

When we receive your package, we will inspect your item, check the style, color, measure for size accuracy, etc. Returned items must not have been worn, washed, or altered; they must have all original tags attached to them and must be in their original packaging. Items with snags, rips, make-up stains, odors (i.e. cigarette smoke) or any other damages will be returned to you.

In rare circumstances, we may choose to approve a return or exchange on an item that is not flawed. In such a case, we will accept the returned item for refund of the purchase price minus a 50% restocking fee or an exchange for a refund of the purchase price minus a 25% restocking fee. Such circumstances must be approved by management via telephone.

All requests for returns and/or exchanges must be emailed at:
For Wedding, Bridesmaids, Flower Girls, etc.:
info@dimitradesigns.com
For Pageant: dresses@pageantdesigns.com
Do not call for a return authorization.


© 2017 PageantDesigns.com. All Rights Reserved.
256bit encryption we accept visa, discover, master card, american express, and paypal Dimitra Designs, Inc. BBB Business Review American Bridal and Prom Industry Association